1. DELIVERY
Without prejudice to the provisions of Clause 7 above relating to the availability of the products, and unless extraordinary circumstances occur, we will attempt to ship the order relating to the products mentioned in each Delivery Confirmation prior to the date indicated in the Delivery Confirmation in question or, if no delivery date has been specified, within 30 days of the date of the Order Confirmation.
However, delays may occur for any of the following reasons:
product customization; specialized items; unforeseen circumstances; or problems in the delivery area.
If we are unable to meet the delivery date for reasons for which we are not responsible, we will inform you of this and give you the option of continuing with your purchase, setting a new delivery date, or canceling the order with a full refund of the amount paid, without prejudice to any other rights you may have under applicable law. In any case, we do not deliver on Saturdays or Sundays.
For the purposes of these conditions, "delivery" shall have taken place or the order "delivered" when the customer or a third party indicated by the customer is physically in possession of the products, as evidenced by the signature of the order receipt at the indicated delivery address.
2. IMPOSSIBILITY OF DELIVERY
If we are unable to deliver your order, we will leave a note indicating where your order is and what to do to have it redelivered. If you are not at the place of delivery at the agreed time, please contact us so that we can arrange delivery for another day.
Please note that if the product is not delivered within the stipulated time, you may be charged for the storage of the products and new delivery attempts.